The agreement sets out the annual costs you pay for software upgrades and technical support. Most vendors start maintenance as soon as you sign the contract or start implementing it. Cloud solution providers charge monthly or annually, so maintenance is part of the service they have provided. Maintenance revenue provides software companies with the resources to improve their product by taking into account the latest technological changes that improve the user experience and increase productivity. Therefore, your company recently purchased enterprise software that helps the organization run. But have you checked to see if the technology solution provider has provided a maintenance plan with them? Or have you done some research to find out if software vendors are competent when it comes to after-sales support? As with a vehicle to be serviced, the software is no different. It is essential to add a maintenance plan when buying a software solution, because: a smart maneuver in every company is to save money before making the profits. A maintenance contract costs a little more, but covers important troubleshooting, routine upgrades, and critical solutions to problems. In a way, it sets an annual price for IT expenses and eliminates the possibility of unpredictable expenses that could result from the software. You bought your big screens. You have installed all your hardware.
You have set up your content management software. You master your content designs. That`s it, isn`t it? It`s not true. Even if your system is working well, you need to stay up to date with new software features to make your work easier and improve your system`s capabilities. The best way to do this is to use a software support and maintenance subscription. Software vendors are unique in that they typically focus on developing one or two new products, while continuing to support and enhance an already “generally available” or GA product. While a value added reseller (VAR) partner or system integrator (IS) focuses on consulting, designing, and implementing a comprehensive solution to meet a company`s business requirements, the independent software vendor (ISV) focuses on developing great software that does one or two things very good. High-level VARs and SIs will always know who the best ISVs are and will rely on them to add value to their customers, who can withstand a very specific pain that requires an immediate solution, which scales and grows as the complexity of their company`s infrastructure matures with the market. All annual licenses include servicing, with the maintenance contract having the same validity period as the licenses.
With valid annual maintenance, Dynamsoft customers can enjoy the following benefits. A software solution is adaptable because it evolves every day with its use. In the event of a daily change, your software may require an update, update, and even a change of modules. These changes can be associated with the maintenance team who knows the pros and cons of the software. It also keeps the software up to date and increases its lifespan in the company. The first year of maintenance is included in your new permanent or additional licenses. You can extend your annual maintenance as an option. The service price is as follows: Dynamsoft offers maintenance and support for all versions of Dynamsoft products for two years from the date of general availability. As technology grows every day, adding new hardware to systems is inevitable.
A maintenance contract from your software vendor can help resolve compatibility issues with this newer hardware. It would help to approach any changes to the existing system with ease….